How to Restore iOS When iPhone Home Button Is Broken

After restoring my friend’s iPhone 6, I realised the new phone couldn’t set up. In order to pass the Hello screen, you need to press the home button.

ios 10 setting up new device

His home button is broken. There is no home button to click and we were stuck at the hello screen.

No, we are not going to replace the home button.

How to set up your iPhone when your home button is not working

  1. Connect your iPhone, to a computer with iTunes installed.
  2. In iTunes, select your device.
  3. From the Summary pane, click Configure Accessibility in the Options section at the bottom.
  4. Select the Voice Over and click OK.
  5. Double tap on the Press home to open text.

Once you are pass the first screen, you can progress through the rest of the steps without the Voice Over activation.

Props to Apple’s accessibility feature, but they should consider using other more reliable buttons for activations in future. You can also more from this discussion on iFixit.

Update in 2020 April

This post was written in 2017 for an iPhone 6 running iOS 10. I’ve gotten a lot of good feedback that this method has helped them restore their iPhone.

But I suspect it may not work for newer versions like iOS 12 or iOS 13.

If it has worked for you, please leave a comment what iOS version and which iPhone/iPad you got it to worked on.

I will update the post accordingly so that future readers will know, thank you so much!

11 replies on “ How to Restore iOS When iPhone Home Button Is Broken ”
  1. Itunes wants me to athorize my Iphone but I can’t because i’m stuck on the “Hello” screen. Any suggestions?

  2. This isnt working — because itunes is saying it cannot connect because the iphone is locked..

  3. This is totally not useful! iTunes doesn’t want to see my device because I have to enter my access code. Therefore I cannot access it in iTunes.

  4. my iPhone displays for updation press home button and home button is damaged and I cant go inside . what to do?

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